Author: Aimee Miller

Aimee was Chief Marketing Officer for AppFolio from 2009-2022. Aimee led the marketing strategy and programs that drives awareness, demand, and customer engagement for AppFolio. Aimee joined the AppFolio team in 2009 as the Vice President of Marketing for AppFolio. Prior to AppFolio, she was the Sr. Director of Field Marketing at Citrix Online (merged with LogMeIn, Inc.), leading the planning and implementation of all corporate demand generation activities for the global sales organization. At Citrix Online, she also served as Director of Key Account Management, where she created the customized marketing and management program for strategic customers. Previously, Aimee also held marketing and product management roles at Digital Island (purchased by Cable and Wireless) throughout the company's high-growth years. Aimee received a B.S. in Psychology from the University of California, Berkeley. She is a California native and enjoys spending time outside in the beautiful Santa Barbara climate.

Your Rental Property’s Website Speaks Volumes

Your website is a representative introduction to your property. It can be a warm, welcoming handshake, so to speak, or leave your page visitors wondering about your property – and your motives.

Gathering Customer Reviews: What’s Your Strategy?

To overcome smart and often fierce competition, and capture a bigger piece of the proverbial pie, some growth strategists turn to loyalty campaigns to gather online reviews. Positive online reviews can be incredibly beneficial to a property; attracting, then convincing potential residents your property is superior to any other.

Establishing a Brand for Your Apartment Community

Everyone knows that companies need a brand, but do apartment communities? The answer may be yes. Apartment communities can benefit in multiple ways from strong branding. Having a brand aids in marketing and reinforces a specific environment around the community. In many ways, having a brand is simply having a unique identity.

Transitioning From the Paper Trail to Digital Applications

Just reaching your prospective renters through targeted marketing isn’t enough anymore. Without a full toolbox of digital tools you might be missing out on golden opportunities to close more sales. If you are straddling the fence between a paper leasing processes and a digital automated leasing system, here are a few details to help you get off the fence.

Have You Been Left Behind By Discontinued Software? There Is A Solution

Have you ever had a software program you use be discontinued? If you have then you know that when software is being discontinued, users should act quickly to transition to a comparable program if they want to ensure that they don’t experience any interruption of service, critical system issues or loss of the data they manage with the current program.

Should You Repair or Replace? Choosing Wise Renovations for Rental Properties

Rental property renovations open the doors for financial rewards through potential rental or selling price increases. However, deciding which renovations to undertake that will ultimately reap the most benefits can be complex. Interestingly, there’s a lot of advice offered by real estate professionals about which renovations are most worthwhile for investors, and these experts know what improvements renters really want.

Five Focus Areas You Should Examine Before Hiring A Property Management Team

As an individual property owner who has been managing your properties yourself, you’ve spent hours dedicated to keeping the property attractive and operating smoothly. According to the US Census Bureau, about 50% of all property managers are self-employed. Dealing with the terrible three – tenants, trash and toilets – twenty-four hours a day to keep your property values high can be demanding.

5 Ways to Make Prospective Residents Feel at Home In Your Property

When you’re marketing a property to prospective residents, it’s important that you make them feel comfortable within the home. The first thing most prospective residents will do is visualize themselves, and possibly their family, inside of the home.

Should You Renovate Your Rental Units? Cost Versus ROI is Only One Consideration

Wise investors realize when it’s time to renovate or remodel their rental properties, but deciding what projects to do and how far to take the transformation requires thoughtful consideration. Beyond the immediate or long-term potential return on investment (ROI), other solid reasons to renovate rental units include:

How Can You Attract More Gen Y Renters?

Did you know nearly 80 Million Gen Y renters are estimated to hit the market in the near future? Property Managers need to start making the necessary changes now to attract these renters for the future. Investing in the right upgrades and amenities now, can translate into more Gen Y-ers signing leases for your properties later.