Author: Brittany Benz

CAI President Ursula Burgess on Community Associations & Effective Leadership

From managing dispersed teams and overseeing day-to-day operations, to keeping homeowners and board members happy, being a community association management…

How One AppFolio Customer Boosted NOI with Utility Management

With large-scale multifamily buildings it can be difficult to manage your utility bills and accurately measure residents’ individual utility costs….

Inspections Matter: Strategies, Tools, and Tips for Making Them Count

Regular inspection of your rental properties is vital. If you don’t conduct inspections often enough, you may miss some potentially…

Property Management in 2020: How to Creatively Use the Chaos to Come Out Ahead

The property management industry has been rapidly disrupted in 2020 in a way no one could have anticipated. However, times…

Fill Vacancies Faster: 10 Proven Rental Listing Tips to Convert More Leads

In today’s digital world, online listings are your primary way to make a good first impression. Outdated photography, inaccurate information,…

5 Ways to Strengthen Your Lease Renewal Strategy

Co-authored by Tim McInerney To maintain occupancy and preserve revenue year after year, you need to remove any friction around…

Paperless Accounting: Why & How You Should Make the Switch

From violation tracking to architectural reviews, the majority of community association operations today can be completed online with the help…

Keep Your Eye on These 3 Important Leasing Performance Metrics

Compiling and analyzing leasing data isn’t easy. With so many different leasing performance metrics out there, it’s hard to know…

COVID-19 RESOURCES

Disruptions Happen: Here’s How You Can Still Deliver Great Service to Your Residents

Customer service has always been pivotal in property management. Based on a 2019 report by AppFolio in partnership with John…

Are Your Property Owners Satisfied? Follow These Simple Tips to Strengthen Your Relationship

When owners feel you have the knowledge and skills to rent units quickly, maintain operations, and boost profitability, they will…