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How Technology Can Improve the Maintenance Experience

Managing rentals, renewals, and prospects is only part of property management. Tying it all together is maintenance. And not having…

How a CRM Strategy Can Help Your Teams Meet High Renter Expectations

If you’ve been manually managing your inbound leads and guest cards, it’s time to ditch the pen and paper.  CRM…

5 Powerful Automation Strategies to Boost Leasing Performance

Today’s renters expect a seamless leasing process and look for property management companies that deliver stand-out experiences. Effectively marketing and…

Why Your Leasing Team Needs a CRM Strategy

To kick off a brand-new season of The Top Floor, we spoke with Demetri Themelis, Co-Founder & CEO of Knock®,…

How Maintenance Makes or Breaks Your Resident Experience

Maintenance can be one of the most difficult to control and costly parts of property management. But it’s also directly…

2 Association Management Companies Reveal Their Secrets to Success

Want to know what other community association management businesses are doing to stay successful? Beth Gilbert, Sr. Director of the…

Maximizing Efficiency: A Data-Driven Look at What’s Holding Property Management Businesses Back

Despite a historic climb in rent prices and surging demand for units nationwide, today’s property managers are contending with a…

Why Customer Relationship Management is Essential for Marketing and Leasing

In our first episode of season 3 of The Top Floor podcast, we speak with two experts about the world…

Recruiting in a Tight Labor Market: 5 Strategies for Association Management Companies

Are you feeling the pain of the labor shortage as you search for quality employees to help manage your associations?…