New Research: How Property Managers Can Better Meet Their Residents’ Expectations
What do renters want from their property managers? In today’s on-demand, service-oriented economy, surely they expect more than just four...
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What do renters want from their property managers? In today’s on-demand, service-oriented economy, surely they expect more than just four...
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When it comes to financial flexibility, it’s pretty much guaranteed your residents are not only incredibly familiar with the concept...
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When it comes to consumer preferences, change is inevitable. However, over the last few years, consumer behaviors have shifted faster...
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Strategies to improve your customer experience
Get the GuideThe property management industry is a service industry, and its success is very much dependent on offering their residents a...
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Property inspections can be cumbersome and costly, but they’re vital for protecting the bottom line. Rather than seeing inspections as...
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Today’s residents value an elevated living experience more than ever. Our 2022 U.S. Resident Motivations report found that while 70%...
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Though occupancy rates are at a record high, differentiating your property management business has never been more important. By focusing...
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Whether it’s purchasing groceries with the tap of a phone, transferring funds through a digital wallet, or buying big-ticket items...
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As tech-savvy consumers continue to enter the rental market, they expect technology to keep up with them. Learn how streamlining processes for online payments can provide a great resident experience.
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Online rent payments aren’t just convenient, they’re also mutually beneficial for your residents and your business. If you’re still collecting...
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Over the last few years, residents’ expectations have shifted drastically, and property management companies are recognizing the need to re-evaluate...
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See how they increased operational efficiency across a mixed portfolio of properties to maximize profitability and deliver a better experience to owners, investors, and residents.
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Maintenance can be one of the most difficult to control and costly parts of property management. But it’s also directly...
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Family-owned RCP Community Management manages more than 10,000 associations in Arizona. Find out how they’re able to put homeowners and board members first with the help of technology.
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Retention — of both residents and employees — is a key factor in the success of any property management business....
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Velo Residential knows that the key to managing 800+ multifamily units is to create strong, meaningful relationships. See how JC Castillo is able to use AppFolio to make his team and residents happy.
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Co-authored by Tim McInerney To maintain occupancy and preserve revenue year after year, you need to remove any friction around...
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